I have purchased a few items from Louis Vuitton in Cape Town over the last month, and all I have to say is the service is exceptional. In particular, Paul Whitehouse goes the extra mile for the customer. I am in Durban and have had to have the items couriered to me, and even when there was a mix-up ...
I bought a driver on the 3rd of Nov 2013. Wore it that afternoon. The following day, preparing to pack it away in its cover, I realized that the leather was peeling away. Could not contact them because I was traveling on business that afternoon. Upon my return I went to Louis Vuitton shop in ...
My personalised Mon Monogram handbag has been in Sandton for a week and a half and I still havn't received it. A shop assistant had called me on Saturday (13.06) to say that they had received it. I asked for a quote on the balance (I had paid a deposit) including courier to Durban. I didn't receive ...
3 LV bags, all less than a year old. The oldest 10 months; the newest 2 months. I noticed on the 1 bag that the "gold trimmings" were tarnishing, I checked the other 2 bags noticed that they had the same damage. I carry each bag for 10 days at most in a month as I alternate between them ...
This compliment is long overdue. The staff have always been very helpful and professional. On this occasion I ordered and paid for a Keepall duffel bag which I collected last Thursday. Madeleine processed my order and set aside the product for me. When I went to collect the item, it had already ...