On february 2013 i have requested a broker to open an investment of an amount of R150.00 for my son's education. to my suprise the policy deducted R398.00, i then called to inquire about it they said it was a mistake they will cancel and refund the cash back in my account, which they first did, but ...
After 4 years a consultant contacted me regarding my payout. Again all info was faxed through and was assured that payment will be 6-8 weeks, after phoning and emailing back and forth, i was told on Friday 24th May, by Simon Marais, financial Planner, that he is unaware of this situasion. After ...
So my Policy was supposedly going to payout 3 months ago. I was advised first that it would payout in April, when I went to inquire I was told it will payout in May, as May is nearing the end I went to inquire again, then I was told it will only payout in June. This has caused severe difficulties ...
I've used the 'Forgot Password' feature on the Liberty Online website half an hour ago and still haven't received my password via email as advised by the return message. Over and above the features that don't work this website is unbelievably slow. It's petrifying knowing that you invest your money ...
After being RETRENCHED I wrapped up my provident fund and opted for one TAX FREE withdrawal. Subsequently after waiting nearly 2 months I was eventually paid, however a TAX DEDUCTION of R7 525.92. After a week of trying to get a response from Jo-Anne Gervais at Liberty Port Elizabeth I have STILL ...
I had Retrenchment protector with Liberty and when I made a claim due to the fact that I was retrenched it was declined on the basis that the waiting period of the policy is six (6) months but on the document that I signed and the original document that I received from them it clearly state that ...