I applied to acces funds from my RA.The first directive was declined by SARS because of an error in a retrenchment package I received. Once that was sorted, I contacted Liberty & only 2 weeks later was asked to fill in a form because I could withdraw the full amount if it was under a certain ...
I previously out of desperation complained for the first time on HelloPeter about a claim and issues with my contract. I would just like to inform customers that they responded and resolved issues regarding my contract. I just think it is fair if one can complain, one can also compliment. Thank you ...
I took out an investment policy and education policy with Liberty Life. My old financial advisor at that stage resigned and the matter was handed over to another financial advisor. About a month passed and I decided to cancel my Investment policy and to change the banking details of the education ...
I had my siblings on funeral cover and the one maid policy holder passed away. Liberty cancelled the policy without advising me to put another sibling as policy holder. This caused me a big embarrassment when I lost another sibling and I was told that there is no policy. I complained about that in ...
I recently (April 2013) processed a retirement payout which was supposed to be tax free and Liberty personnel processed a directive, that they had applied for and received, it with a R57, 000 tax deduction, knowing full well that this was my initial retirement submission. On querying this Mr. De ...
I eventually got some service. Thanks to Naome Ncube my request was processed and I got results in record time from the time of the request. Naome was very helpful, kind and very understanding. Her patience was outstanding, she took the time to assist even though she was going to a meeting, which ...