I requested Liberty to cancel my Funeral policy number 1157976530, which was suppose to start to deduct in November however Liberty started to deduct in October then after realising that i said to them they must just cancel the whole policy of which they did but the stop order deducted for October ...
I emailed both satrix and Liberty life requesting that my tax certificate for 2012/2013 be emailed to me. I got a response from liberty that they will get back to me within 5 DAYS?!?! Satrix emailed me my tax certificate the same day!!! FIVE DAYS is an UNACCEPTABLE time to wait for a simple tax ...
One of liberty life's consultants phoned me to tell me about a competition they are having. I couldn't speak to them as I was still busy at work and then I told the consultant that I am not interested. She then just dropped the phone in my ear without saying anything else. I have a policy with ...
I have sent numerous emails to this company, and still no joy on getting my payout. the reason being a bad and weakened attitudes from some of the managers mentioned above. they even talk to us on a private phone with no recordings for proof of their nose high attitude, bias to a customer's needs. ...
January this year I changed banks, I informed Liberty of my new bank details and on the third time they didn't debit my account I moved over to another institute, my query for the last 7months is where is my savings you debited from my account, I called many times put on hold with no result, please ...
I have been trying to make a once off withdrawal from my policy for more than a month now. Was being helped by Pothan Yulanda. I filled in forms and she was supposed to get back to me she has not in more than 3 weeks. I also called the call center and resubmitted everything and I am still waiting ...