Our BMW 335i has been at BMW Leo Haese since the beginning of May. We lost our keys, and wanted to order new keys. They lost our paperwork and ordered the wrong keys more than once. Eventually they phoned us yesterday, saying that we can come and fetch it, which means we paid a car and insurance ...
Took in my car in18/06/2013for a check up, They called me on the afternoon on the 18 saying they needed to keep the car over night, to check something, i went on the afternoon on the 19th to pick up my car, only to know that they did a flush of the engine and anti freeze, i asked why did they keep ...
In January 2013 I purchased a preowned 120D from Mauritz Luus. In the 5 months I've had the car, I've had peace of mind that everything was right and in order with the vehicle. On the 9th of June I walked out to my car and was shocked to see the tyre completely flat and against the rim - unable to ...
I had my car taken to Loe Haese BMW Centurion for repairs to the navigation system. The car was there for over 21 days, various excuses. When the car was booked in, a check list was filled in and my navigation CD was ticked as yes but when I received the car, the CD was not present. I had ...
On all occasions when I took my vehicle in for service/repairs i've had to fight with technicians & managers to get customer service. The vehicle was problematic from the first month. it broke down for reasons unknown to me. BMW immediately wanted to SHIFT the blame to someone else, saying it ...
It took almost seven months for my BMW to be repaired by Leo Haese BMW. I received my car about two weeks ago only for the aircon not to work. I made an appointment a week ago and delivered my car at 6:45 this morning to Tommie Barkhuizen. I was the first customer of the morning. I instructed him ...