On the 6th of July I called Lancet Pretoria asking if is possible for them to mail my results, I was told they will transfer me to their head office because they are the only ones that can do that. A lady by the name of Zelmari picked up the call and I explained to her my situation and she said she ...
I have received a number of SMS text messages from Lancet Advising that we have an account outstanding, I have asked that they email a copy of the outstanding invoice to both my husband and myself on three separate occasions. Lancet have failed to email the outstanding invoice but continue to ...
Lancets accounts department has phoned me 3 times in the last 4 months saying I owe them money for blood tests done on 26 June 2012. I requested statements via email because clearly the snail mail never reached me. Yesterday a very ill-mannered lady phoned me, yelled at me and hung-up on me just ...
Every month they phone me and ask when I am going to pay my account. I have made arrangements with the company to pay the amount off. It is really unnecessary to phone me every month after I pay the arrange amount. I am sick and tired of this company. If I ever received a call from the company ...
I am posting this complaint on behalf of my pregnant sister. I have provided her cellphone number in the contact details. I had my bloods taken by Lancet at St. Augustine's Hospital in Durban during May. I wanted to pay cash but a hospital staff member told me my Medical Aid would cover it even ...
If i get one more call of dumb people in your company. i surely will come and show them how to process claims and follow it up... Please tell your guys they must check they account has been paid on 26/06 /2013 and on 03/07/2013 by the medical aid called discovery you dumb people must stop ...