DEAR LANCET SEEING AS NO ONE IS REACTING ON MY 6000 CALLS OR 8000 EMAILS. I AM HOPING YOU WILL REACT TO THIS!!! PLEASE RELAX AND STOP PHONING ME ABOUT OUTSTANDING ACCOUNT!!! I AM AWAITING FEEDBACK FROM THE MEDICAL AID BECAUSE THE MESS UP IS BETWEEN YOU AND THE MEDICAL AID!!! STOP PHONING AND ...
I am really getting annoyed by your staff and your processes. My family uses your services often but it always leave a bad taste in my mouth after dealing with you. I almost never get the account in the post and never via email, even though I have to complete the form every single time. Then I get ...
After receiving threatening phone calls that I will be listed on ITC (and that the phone call is recorded) if an amount of R893.10 is not paid due to none payment from my medical aid. After reconciling there account for them utilizing the proof of payment received from my medical aid, and after ...
After tests done by Lancet 0n 8 May 2013 account was sent to medical aid, who did not pay full invoice amount. This was not communicated to me. Three weeks after tests was done, I received an SMS from Lancet informing me that R130-10 was outstanding and that I need to pay immediately to avoid being ...
I am so frustrated by the service delivery of lancet accounts dept. I received a letter of demand from their lawyers in march without any prior comm. frm them that were not paid in full by my medical aid. I immediately made arrangements to pay this acc and settled it in full on the 30th May 2013, ...
A sample taken on admission to hospital on 01 October was billed with date 05 October. Medical aid rejected the account as I had been discharged on 5 October and therefore fell outside the hospital policy. Numerous discussions, emails etc to Lancet bore no fruit but eventually was corrected in May ...