My wife purchased a pair of Crocs on 5 January 2014. After 20 days the one shoe squeeked very badly when walking. We phoned the subject store at 09h30 whether we can exchange the shoes at their Hillcrest branch. they confirmed yes. Hillcrest branch was very unsure on what to do upon arrival. ...
Hi I procured a set of Men's Bronx Shoes, item No. 470105842 from the Kingsmead Shoes Galleria Branch on the 1st of May 2013. Invoice No. 2611136642. I proceeded to the Branch on the 26 January 2014 to return the pair I had purchased, as the front part of the sole of the shoe was coming apart. I ...
Excellent Service from the staff at Kingsmead Shoes Carnival Mall!!! Helpful, friendly and taking customer service to the next level! Well Done guys keep up the good work! ( Zanele, Elsie, Delsie and Tumelo). ...
Second time experiencing poor customer service. First time was a few months ago when our family visited the store. We did't buy anything and on the way out the cashier wanted to search my wife's baby bag, the store wasn't busy. And it made us feel like criminals. The bag wasn't searched on the way ...
I purchased a pair of sandals from Kingsmead Shoes in Mall@Carnival sometime ago. The sandals had sequence on that came loose. I loved those sandals. So I asked the store if I can exchange the sandals. They said no because too much time has elapsed since the purchase date. I decided to contact head ...
On Thursday 27 June 2013, my wife and her friend visited the Kingsmead shoe store at Carnival Mall. Had it not been for the fact that my wife really wanted a pair of Tsonga shoes, she would have walked out. She selected the shoes that she wanted to try on; she then asked the sales representative, ...