I ordered a product on 16 January. The expected arrive date 31 Jan. Had to phone them yesterday to find out where product is. Whole day they said they would get back to me. Phone them again today (4 Feb) they cancelled the order because it was out of stock, despite it being instock when I ordered ...
A complaint was submitted on 6th January 2014. I purchased a waterproof camera for my grandaughter and the first time that she used it in water the inside was wet. Complaint no CAS-750382-S0W7W7 was received on the same day. I was notified that the camera would be collected. I gave them the correct ...
After struggling with Kalahari to collect a faulty product for a month, they finally collected same. However, instead of replacing the product as per my request and delivering same to me, the credited my account. I would in this regard also like to remind kalahari of the provisions of the CPA in ...
Placed an order on the 25th of January 2014. Received the dispatched notice on the 27th of January 2014 stating "Your parcel is on its way! We are dispatching it on 27 January 2014 with our door-to-door service. Please allow 24 to 48 hours for your parcel to deliver in a main centre and 2 - 4 ...
I have placed order with them with same day payment done. Received confirmation email that parcel would be delivered within 7 working days which would be the 29th Jan. Nothing revceived. With following up Moira told me that they couldn't find my address but 10min after that she said that they only ...
I ordered a Blu-Ray DVD from the [URL Removed] website. This was before Christmas 2013. The delivery was very good, within 2 days after I ordered, but the DVD was the incorrect item as it was a normal DVD and not Blu-Ray. I requested a return. It took them about 3 weeks from my request to come and ...