We ordered 5 books from Kalahari on 3 December 2013. Their website and TV add states that delivery will be within 7 days. They sent us an email stating that they do not have all the books in stock and that delivery will only be on the 23rd. We phoned them and stated that that is not good enough. ...
I ordered a parcel on the 27 November with the delivery days of 8 - 10 days. I phoned twice today (20th Dec) and sent an email to find out what was going on and I was told by 2 operators that they will get hold of the distribution / warehouse and find out what was going on and phone me back. I'm ...
I am absolutely appaled by your service!! I ordered something over a month ago and have been tracking its progress the whole way. It said it should arrive today and when I phoned to follow up I got someone who said that it hasn't arrived yet and they have no idea why...??? When I asked them to ...
Me and my brother-in-law both purchased a CD/DVD Combo on Kalahari on 2013/12/19 before Christmas cut-off date and time. The description clearly statded that the DVD was in Blu-ray format - that is the reason we bought it. Then when the product was delivered, it was NOT Blu-ray but normal DVD. ...
I ordered a gobii touch screen on Wednesday (24 hours delivery) and the order has been sitting in status: Ready To Ship with no feedback or movement. I have emailed several times, requesting updates with no response. The call centre is not answering and the voice mail is full so I can't leave a ...
I placed an order in December for goods, and I did not notice the new option of sending to the warehouse. I assumed that my goods would be sent to my postal address as in the past. I have spoken to 4 different people, the first 2 assuring me it will be sent on. The next one, would call back and ...