I mentioned on Facebook that my Gobii's battery life was not up to standard. The fb team commented immediately verifying my order nr and someone from the returns dept sent an e-mail asking when the reader could be picked up. This was the only time things were going slow, because i requested the ...
I wish to compliment [URL Removed] and Rene America for an excellent service. The lady in question was helpful and true to her word as she got back to me with 24 hours.. Although the parcel has not yet arrived, I trust Kalahari to deliver as promised. It always has. ...
On 9 May I bought a HTC Rio cellphone, which was delivered on 13 May 2013. The phone became faulty on the 22 May, 9 days after it was bought. I phoned [URL Removed] the same day and spoke to a Josinda, who said she will arrange for a pick up, which was done on the 23rd May. I received a mail on 24 ...
I've orderd the Barbie (Princess & The Popstar) dolls, Tori & Keira on-line via Kalahari. Upon delivery, I discovered that they've sent me 2 x Tori (pink) dolls, instead of 1 x pink and 1 x purple. At the time of notifying them and at the time they've arranged for the incorrect toy to be ...
Why do customers have to resort to posting complaints on other sites like this in order to get a response from Kalahari? Why does this company not simply respond directly to emails sent to the customer services department? It should not take a month to get a refund for a product that I returned. I ...
It seems to me that Kalahari is inept at implementing promotions/sales on their online marketplace. Once again Kalahari has blundered a promotion by: 1) Not supplying customers with any information on how the promotion works; 2) Not clearly indicating which items are on sale; 3) Not informing their ...