I am seriously upset now. I put in a claim last month already. Things went smoothly, until it was time to do the paper work, we couriered the NCO documents through and it was signed for. I send an email to the consultant assisting with my claim, it took him a week to "search" for the ...
I have claimed twice with Iwyze insurance, The servece has beenm excellent throughout, The consultants are always helpful and payouts and approvals has been handled without any problems. ...
On the 24th december 2012 I was involved in an accident, my car was towed to Smd storage yard. I was rented a car frm the 27th december 2012. On the 24th January I emailed the lady who was handling my claim her name Maureen enquiring abt how far are they with my claim and was she aware that the 30 ...
In February 2012 I was involved in an accident where a guy driving a van side swiped me trying to do a U-turn... I phoned iWyze to report the accident and to log a claim... The guy that received my call was courteous and patient, he clearly explained to me what I needed to do in order to verify my ...
Lately I have had bad experiences with call centre agents, they can be very agressive especially if you dont agree with them. I just wanted to say Big ups to Iwyze! the agent handled my request professionally and she appeared to know what she was doing. I even feel bad that i am leaving Iwyze, i ...
Dear Adriaan Odendaal, (Hope your seniors read this) Just want to say THANK YOU for the efficient and effective handling of my claim!! You're a star and I have no doubt, the driving force in your respective department. Iwyze should give you a bonus or raise! I value the level of service received ...