Lately I have had bad experiences with call centre agents, they can be very agressive especially if you dont agree with them. I just wanted to say Big ups to Iwyze! the agent handled my request professionally and she appeared to know what she was doing. I even feel bad that i am leaving Iwyze, i ...
Dear Adriaan Odendaal, (Hope your seniors read this) Just want to say THANK YOU for the efficient and effective handling of my claim!! You're a star and I have no doubt, the driving force in your respective department. Iwyze should give you a bonus or raise! I value the level of service received ...
A complaint have been lodged against Iwyze, they arranged for my car to be towed to a gearbox technician. Iwyze declined to have repairs done on my as per the technician's findings. On the 4 February, I emailed Iwyze (Mr Mogano) to arranged to return my car. I never got any reply from him. I also ...
CLaim lodged to Iwyze call centre, person responsible Nonhlanhla Game ensured calmness to the client and assured matter would be solved shortly. Expected timeline to resolve the issue was initially 3-4 weeks, but matter was resolved in a space of 5 days. Client happy with Iwyze service. ...
Hi, Would like to give a thank and compliment to Lynn and Zjaan, on assisting in resolving my issue with the claims department on my claims. Great job done, and looking forward on iWYZE's response as a company to improve on the issues that these great consultants has resolved. Regards ...
I sent a complaint yesterday via email, today Zjaan phoned me and the problem was resolved immediately. It makes me very happy to know that there are people out there that wants to help and does a great job. Thank you very much!!! ...