Karabo Thantsa called me on the 11th of February to let me know that my claim has been authorised and advised that their service providers will be in contact with me, its almost a month and no phone call from anyone. you call the call centre to speak to Karabo but this woman never calls me back nor ...
On the 06 March 2013 at around 13:55, I called my insurer to inform them about my unsatisfactory of the quality of workmanship by the panel beater. After I gave the advisor my claim number and started to explain my concern, he rushed me and did not want me to take my time to explain my reason for ...
I replaced my windscreen in december paid the company & put in aclaim to pay the rest it took forever, finally paid them & send a request again to iwyze with proof of payment to settle the debt to me but no one has responded since, in january send another request, 2 in february, still ...
I called in to lodge a claim, submitted documents as per requirement and guess what? Promise to finalize claim today, called to find status, and promise to call back, I called @ 5, the agent left, no team leader or manager to talk to, what kind of call centre? two people promise to call back and ...
Last year on the 15 November 2012 my car was taken for penal beating at Southern Motor Lab in Johannesburg. On the 14 December 2012 when collecting the car I noticed that it was not correctly fixed and lodged a complain with the management of Southern Motor Lab. They said they'll fix my car on the ...
I've been phoning your call center to arrange for a courtesy car as my car is going for repairs on Wed 06 Mar and I cant seem to get anyone, I was then transfered to someone who advised that the people who deal with courtesy cars are busy and will get them to call me back. That was last Friday (01 ...