I wonder if this company knows the meaning of customer service. What will it take for this company to cancel my policy and process a refund??? Today I spoke to four agents without any help. And I do not understand why I got debited as I cancelled my policy during the cooling of period. ...
Please help!!! i have been unsuccessful in getting my policy amended. The call centre staff are unprofessional, dont know the product, I have tried numerous times to get through, left messages, no joy - please hlep!! ...
In May 2012 I added a MotorWise policy to my Standard Bank vehicle finance. Till today I have not received a single acknowledgement or document to confirm the policy or to supply me with a policy number. In October 2013, I submit a claim and get told that my policy is void because I had not ...
Break-in at our residence occurred on 10 October 3013. We reported the claim on 11 October 20113. Still no feedback from innovation group after the loss adjuster sent the AOL. This is poor service! Try to get hold of someone on the phone ther? IMPOSSIBLE! ...
I sent through documents relating to the transfer of a vehicle and its extended warranty to Innovations Group on Monday (policy NUP 005077). It is now 4 days later and I have been calling since yesterday to no avail. People advise they will call me back and do not, there are apparently no phone ...
I took a Motomend drive2 policy with Innovation Group (Standardbank) for my BMW 320i, when I recieved policy documentation, commencement is 2014/09/24, but I was told there was No waiting period, I wana know was this a finger error or day light, I once called and left a message for Paul Clifford to ...