On having my vehicle sorted at the McCarthy Toyota (based on negligence) I was offered a new vehicle. During the transaction period I was notified by the McCarthy employee that I will be reimbursed (R7290) directly from "Innovation Group" (e-mail acknowledgement & confirmation). An ...
My girlfriend reversed into me in January and made an insurance claim. Her car was repaired within 3 weeks but the repairs to my car were farmed out to Innovation who handle the third party claims. It took an e-mail and a phone call for them to actually get off their ar*es and start the claim ...
I have a motor mend policy 4. I have a suspension problem with my vehicle and the recommended repair company tried to claim the R4000 allowed for the repairs (which amount to approx. R9000) and were told that it is not covered by the policy. This is the second time that I have tried to use the ...
Car broke down on 3rd of March 2013. Claim registered (Claim no 052 872). Damage assessed and quotes supplied by Dealer. Water pump failed completely on cold start and since the pump runs as an integrated unit with the car's timing system, it damaged the timing belt and bent valves. Total damage ...
After replacing a punctured tyre I sent a claim to Francois at the Innovation Group to be reimbursed. Everything was sorted within 3 hours. Such speedy and efficient service needs to be commended. Well done Francois and team ...
This is by far the worst and most appalling service ive received to date!!! I demand the below matter brought to resolution immediately!!! This policy was for my first brand new vehicle. I had credit shortfall policy that began on the 30/04/2008. I have paid this policy every month. in July 2012 I ...