Good afternoon i bought a car in dec and was sold a motormend univarsal warranty under false pretences i was told that it was a service plan but it wasnt i want to cancel the policy and get a refund as i have no need for this insurance so i phoned head office the number was supplied in the policy i ...
Contacting an alien would appear simpler. Communication is a key element in any service industry, be it written or verbal. Answering the phone or responding to mails would clearly be a good start. After numerous attempts to contact the company via telephone and ascertain progress on the payment of ...
I cancelled my insurance with Innovation Group on the 07th January 2013. They gave me a cancellation reference number but they continue to debit my account every month. I called the call centre several times with confirmation that my insurance is cancelled but they continue to bill me. I called ...
I would like to thank Keith for assisting me in the claim I have submitted. He really took the time to listen to my side of the story as well and promised to phone me back within 10 min as he also did. Furthermore he also said he will give me feedback after he spoke to the service center, and also ...
I just want to thank Leonie for solving the problem with my policy, she is the kind of person who will look after her clients and keep the company up!! ...
On the 28th of February 2013 I received a call from Innovation Group selling Tyre and Rim warranty for vehicle. I took the policy over the phone and requested the policy documents to be sent on email, after I read the documents I was not happy with the terms and conditions so I called the following ...