I bought an Asus Zen Book from them in September. The charger, which is very badly designed, has failed. they could not assist me with a charger for the unit. Advised me over the counter for the first time that the charger only has a 3 month warranty (nowhere in their warranty statement) and i ...
Hi I bought an external hard drive in June last year, there is a 2 year warranty on the product. the hard drive stopped working. I called in and they said they will exchange it. Here is where I have a problem, I need the info that is on that hard drive and I was told that I have to pay for the ...
I went into Incredible Connection to attempt to make a purchase. When I couldn't find what I was looking for I went to ask for assistance. The staff in the gaming sections were too busy playing games and ignored me when I tried to ask for help. Shocking. I'm very disappointed with the lack of ...
I bought a flatscreen TV as a xmas present, and when we opened the box to put the thing to work we found out that it was faulty. Took it back the next day, they didn't have any stock so they ordered a tv from another store. We had to call them to find out when it will be delivered. We received it ...
IN DECEMBER I TOOK LAPTOP IN FOR UPGRADE. AFTER A WEEK OF NOT HEARING FROM THEM, I PHONED AND TECHNICIAN SAID HE'S WORKING ON IT. LATER THE SAME DAY, HE PHONED ME TO GET THE PASSWORD TO GET INTO THE LAPTOP, MEANING HE HASNT DONE ANYTHING YET. TWO DAYS THEREAFTER, I WENT THERE AND HE SAID LAPTOP ...
We would like to thank Munier Hartley @ Incredible connection Canal Walk for excellent customer service and being willing to go that extra mile for us. Just a pity his branch didn't get the sale. Also thank you to the staff @ Incredible Connection Blue Route for assisting us with our purchases and ...