I bought a 7"Stylus Etab from Incredible Connection at Mall@Carnival on 9 March 2013, on 12 August 2013 the touch screen just froze and I took it back the following day, the technician there checked the unit and said the touch screen unit is broken, although it still switched on you cannot ...
I got a laptop, modem and data deal from Incredible Connection, and I pay extra per month to them for insurance as I use this laptop and internet for business. I have a internet connection problem and I went to them to help me fix it. They made me go to Vodacom saying that it is not their problem ...
3 Weeks ago I was sent on a run around for my deffective Asus Taichi, due to this I'd missed out on my 6 month credit. Incredible Connection refused to take responsibility for bad service & continuously sent me home with the same deffective machine instead of booking it in. The Gateway branch ...
I bought a acer tablet from Incredible . and the manager, dirk, said that he would be getting me a charger, when i got hold of the branch on the monday they said that i was required to pay for the charger, otherwise i would not be getting the charger. it has been 2 months of fighting and arguing, i ...
Today I phoned Rosebank to asked if they had stock of the Nexus 7 Wifi. They said they did not so I went to Sandton City instead. When there they said they had stock, but it cost R2999 instead of the promotional price of R1999. I did not have a copy of the promotion so I presumed I made a mistake. ...
Took in my Samsung Monitor (still under warranty) for repairs. Dumi was knowledgeable and efficient (very rare these days in all customer service areas). She kept me in the loop the whole time, honoured all her call backs and made me feel valuable. Some companies employ staff, others are lucky ...