I ordered a short from another branch. They assure me that the it will take one week to come from another branch. After more than 2 weeks there is still no short and no one is very helpful. The only answer is "sorry it is head office". Pathetic!!! ...
Got into the store tried 2 refund the shirt was told I paid with the credit tried 2 explain no its a debit card had 2 go back to fetch de card then when I come back they refuse to give me refund becouse the shirt has a mark, tried to tell her I've never worn it still she looks at me like I'm an ...
I have been trying to get a settlement balance with a settlement discount between Identity and NRB Attorneys from Monday. I called Identity first and they referred me to call 0114946300 and I did this and got through to Sol who kept me waiting for ages and eventually said he would get back to me ...
I bought some clothes for my sister, she wanted 2 try on the jeans but was told that the shop is about 2 close so it won't be possible. How can you deny a paying customer access 2 a fitting room??? The jeans were tight so we had 2 go back and swap them 4 something else as there was no bigger size ...
Terrible experience. Some stupid call centre agent who is not happy with her job, knows nothing about customer service callled me informing me of a limit increase to as certain amount on my identity stores account. I asked her a question " From? " Meaning from what amount is my limit ...
Last month I applied for an account it was approved I went in to see if I can be help? When I got their I was told that I can't have an account open as I have to wait when I told her that I received an sms saying it has been approved she just gave me 1 dirty look? I just walk out and said if that's ...