Last month I applied for an account it was approved I went in to see if I can be help? When I got their I was told that I can't have an account open as I have to wait when I told her that I received an sms saying it has been approved she just gave me 1 dirty look? I just walk out and said if that's ...
I went there to pay my account because I didn't want a increase she wont let me pay my account and call me stupid. that an insult I want to close my account and take this further. disappointed in identity store in centurion mall ...
Hugo is such an amazing asset to IDENTITY. He is allways friendly, proffessional and willing to help. The retail industry could all do with employees like him. Well done!! ...
On the 25/11/2013 I received my statement, from Identify only to be surprised that an adjustment debit of R510 was done on my account. This was after my account had a R0 balance for the last two months. I contacted the so called help line and spoke to Tarryn Cuttings, who basically laughed me off ...
So I'm shopping at the Identity store in the mall, no problems, until I go to the counter to pay. All is well, I hand my Identity card to put my purchase on account, until this rude man jumps in and checks the card. Now the card is in my husband's name, which I understand he needs to sign for so I ...
The day I first met Hugo I was feeling so down because I could not find anything to wear to a function. I walked in to the store and there he was with the friendliest face you could possibly get, the moment he saw me enter the store he approached and ask if he could assist with anything. I I told ...