I have tried to login to my Identity account using the website several times in the last few weeks and have been unable to. None of the drop down menu's seem to be working. I called your customer care number to report the issue and was told that there is no problem on the website and that it must ...
I was interested in a dress in the store but they did not have my size. The sales person checked the system to find the dress in my size, the closest store was 50 km away from my location. I was told that if I wanted the dress to be transferred to the current store I had to open an account with the ...
On Saturday I went to Identity in Alberton City. I picked my jean that I wanted to purchase, when I got to the till the lady rang it up, walked away to get another one, I saw the price on the other one differed, the one I had was R 390 and the EXACT same jean that she collected was R 320. So I said ...
How long does it take for a simple bag to be delivered? I requested a bag well over a month ago and it still has not been delivered, no word is being said to me about it. The eFed up part of it all is that when asked to cancel the request i'm told they cant cancel it and it will be credited back to ...
A month ago someone phoned me, my account that's in arrears. They said that they can put a debit order on my account to take the money. A week later someone phoned me because the debit order didn't go off. They confirmed my banking details & said the information was captured wrong. So he ...
In october 2013 i called the credit office to adjust my installment as i feel it is to much for such a low balance. the agent advised it will be adjusted in December- so today i received my statement and the installment hasnt changed- i feel this is not fair because my balance is R1330 and ...