I am so disappointed, I could scream. First of all Iburst deducts money from my account every month, even though we not set up properly yet. We requested they change our line into a data line and still nothing has been done about it. As a result we are paying for data we are not using. So I call in ...
Every time we seem to have a problem with our iburst account/hardware, we always have an issue with this shop. We were unable to connect to the internet and took in our modem, router etc. The lady said she will have a look and all will be sorted in an hour. we returned a hour later to find the shop ...
I contacted iBurst on the 14th of March< as i have hardly any reception, and, first of all, i get a response saying that they recievd my query, and my reference number is... absolutely blank!! Then i contact them again, and get told that it has been escalated, and still no response!! I have ...
For the past 10 days I have been trying to get a static IP address assigned to a wireless modem. Every day I've been told by technical support that it has been done and when they finally believe that it has not been done correctly, I'm put back in a 24-48 hour queue when "Systems" will be ...
I phoned today to enquire about cancelling my contract, and to my surprise the consultant told me that it only expires in November 2013, as I signed a 24 Month contract in 2011.I hereby request all the necessary proof from iBurst that I have renewed my contract in 2011.I want solid proof that I ...
I have been a Client of iburst since 2008. An now the last 2 years im only getting bad service from you. From day 1 i have been making EFT payments at the end of each month. now about each month you keep on charging me an additional R30 for a so called debit order problem. when this problem started ...