We have joined Hotel Express last year as the Social Club but everytime we want to book accomodation we dont get any joy from this company in Feb 2013 we tried booking with them in Durban they said no accomodation available but when we booked on our own we got the space. Now we want to book in ...
I received a call in march 2012 from hotel express call centre in pretoria telling me to join them and i would receive up to 50% on hotel bookings and car rentals, so i agreed to join the membership gave them my details and my last 4 digits of my credit card, within 7 days the R 1500 was taken from ...
I joined Hotel Express in 2012 and in January 2013 I called trying to secure a booking. I was assisted by Ms. Lucinda Swarts. Firstly she got the dates wrong & booked me for January instead of March. She then called to tell me the lodge that I want is fully booked. I called the lodge myself and ...
Mr. Dlamini from Hotel Express called me regarding car vouchers that he was promoting. I asked him to call me back as I was busy, when he called I was still not available on Saturday. I then saw a amount debited, I notified him on Monday that I had not approved it. i notified management through ...
Last year around July/August, HE contacted my partner, who has a platinum membership with them. HE was offering car hire vouchers to its members, these vouchers were purported to allow one to hire a car in group B or C for free, which could be used in conjunction with an upgrade voucher which ...
My wife took out a mebership card in december for R 2400. They promised us accomodation at a 50% discount. They sent us reservations showing a price. When we get to the hotel we had to pay 20% more than the email confirmations from hotel express. I have asked for a refund and a reimbursement ...