I have a membership that entitles me to discounts if I book via the Holiday Express call centre. I padi for a membership. Using it for the first time I called the call centre and the hotel directly to compare and I got the exact same rate - not a cent different. Why did I pay a membership fee that ...
1st had my credit card debited in March after a false sales pitch reported the matter to bank and stopped payment took about a month to get my refund. Yesterday found they repeated the exercise some 3 months after collecting my data, and just re-charged me again consultant has refused to stop ...
First of all Phumla was very nice to me before i joined, now that i have given my account details to them, they treat me like trash. I asked them to make my debit order for 12 months at (R214) as i know i wouldnt afford to do a once off payment. but to my surprise last night R1000 was deducted from ...
I received a call from the consultant named, Chantelle, on the 23/05/2013 that my silver card was upgraded to Platinum Card, and the total amount was R1700. we agreed on the phone that she will debit R200.00 for six months as i did not budgeted for that and she agreed, she took both my credit card ...
CALL CENTRE AGENT CALLED ME TO SELL ME SOMETHING AND WHEN I SAY I AM NOT INTERESTED THEY TELL ME I HAVE WASTED THEIR TIME AND SLAM THE PHONE DOWN ON ME. HOW IS THAT FOR GOOD CUSTOMER SERVICE? ...
I received a call from Kelvin with intent to recruit me into their organisations club of members. I gave away all my details but the card number. He called me 2 more times for it and promised he only need it to complete my application, to which I accepted to give him on conditions that no debits ...