Firstly my apologies to your call center agent Novico, I lost it with her over the phone after she told me the 3rd time with attitude "BIT I HAVE EXPLAINED IT TO YOU" when I was addressing new questions as to why Home mark takes two weeks to replace my top mop head which has clearly ...
TODAY I RECEIVE SMS I WIN A KNIFE SET. AFTER CALLING THE CUSTOMER CAR 011 430 THEY CONFIRM I AM WINNER AND I NEED TO GIVE MY CREDIT CARD NUMBER OR CHEQUE ACCOUNT NUMBER TO WITDREW THE AMOUNT OFF R130.00, I ASK THE BANKING DETAIL TO DEPOSIT MY MONEY FOR THE COURIER AND TOLD ME THEY WIL SMS IT FOR ME ...
I received an sms to say I'd won a 19 piece knife set from Homemark. I did not enter any competition. I called the number anyway as I was curious to see if the sms actually was from Homemark. It was! I was told that the knife set was worth R 600 and of the highest quality. All I had to do was pay ...
So still no response, how can you sell something to someone and not take the responsibility of broken goods. ...
Nov '12 - Mum was attacked in her home & her wallet (with a refund credit on Homemark card) was. March '13 - Went to Canal Walk shop to ask if they could re-issue card. After sending detailed email Mum received call from Head Office: they would re-issue card with the remaining credit allocated ...
My mother received a phone call from the call centre in October 2012 stating that they want to send her a gift card to the value of R3000. She said to the call centre that she is not interested as she has cancer and her hospital bills is high and also cannot afford it. She thought that was that but ...