I bought a steam iron about a year ago and on 29 January 2013 I phone Homechoice to tell them that the steam iron was broken. I was told to sent the iron back to them and I will be refunded the charges for this. On 30 January I used Dawn Wing Courier services to sent back the steam iron. Since then ...
Placed an order on 17th March while I was home on leave. Paid for it immediately and on the 22nd March I received the standard sms that my order had been despatched and would take 4 to 5 working days. Called them a week later and was told I have not given them enough time. Called again on the 5th ...
We were first time buyers in February from Homechoice, Firstly we were not happy with the free gift policy as it was included in the price. We paid for the parcel to be returned, faxed all documentation to Homechoice for the refund and its been 41 days since then and havent heard anything from ...
I have placed an order for curtains on the 11 of MArch. Paid one installment. To date no delivery/. I have called for 2 weeks now, Home choice have made empty promises. This is Consumer Protection Complaint. and they should face the consequences of the Fines imposed by the Act as they have breached ...
Please could you let your staff that do warm calls know that it is incredibly rude to just hang up a phone because someone said they are not interested in something at the time. Perhaps asking first if it is a convenient time to talk might be a better way of starting off your pitch instead of ...
I am very disappointed in how rude, your staff (especially female) is to customers, my account is in arrears but I always make sure I always make sure I pay something unlike not paying at all. Can't wait to pay off my account and I would never advice anyone to open an account with you. ...