1stly I need to emphasize how important customer service is to me compared to the cost of the vehicle service. I own a 2011 GWM H5 and reside in Johannesburg. On a few occasions I have had to change the dealership because of poor service. My cell phone actually went missing at one of the ...
We bought a new bakkie end October 2012, within the first 300 kilo's the brakes gave problems after a lot of fighting and complaining the brakes was schemed but it still weren't right, and at 976 kilo's the brakes gave problems again, and at 1300 kilos again the brakes gave problems, the bakkie ...
Good service has to be broadcasted. As South Africans we always tend to complain about everything. I want to make a difference and shout it out loud when I get great service. GWM Newcastle delivers OUTSTANDING SERVICE Wow you guys make driving GWM a great pleasure. I had my vehicle recently ...
In December 2013 I booked my GWM Steed 5 in for a 10000km service. When I went to collect the vehicle, I noticed they had not stamped the service book. I had to request this from the person at reception, who was more interested in me settling the bill, than sorting out my request. Needless to say, ...
It in the garage again the cylinder head has gone, what next, get told the cpu has to be changed so that the heat will be reduced so that engine will last longer, i must now suffer power loss but engine still packs up, thank goodness for a franchise that care and go out there way to help Hein, ...
Having struggled for 3 months to buy a new 4x4, I was sceptic and stressed about trying a one last time. I had not even entered the premises yet when a young salesman came up to me and introduced himself as Rudolf. Immediately he started showing me all the models they had of the car I wanted. They ...