My car is standing for more than 20 days waiting for an clutch plate. Dealer response waiting for head office. Head office promised arrival date was 7 days ago. No clutch plate yet! ...
My father purchased a brand new GWM 4x4 and with it being 1 year old one would expect that the mechanics of the vehicle would be in pristine condition. The vehicle has blown up on numerous occassions. It has gotten to the point that my father has asked for a new vehicle to replace the 'dud' that he ...
Gwm Somerset west is where I bought my 2.2 double cab Oct 2012. The sales man Jonathan (no longer there). In March I took my vehicle for a service and explained that I will be driving to Dbn they should please make sure it is in perfect condition. Collected it drove to Newcastle when I realized ...
On the 14/11/2013 i lodged a complaint at GWM about the performance of my 2.5 Steed, i gave them 7 days to respond which i say they did without any diagnostics they can now tell me what the problem is and if that is not i must wait until January to sort it out, this is the service that you get from ...
Well done, GWM SA. You have lost a long time loyal customer. I find it disgusting that 1) you sell a product that is inherently a good product, and then deface it with bad service, poor customer relations, and poor parts availability. 2) Can't even back your own marque with a factory warranty, has ...
We returned from holiday in dec 12 with the aircon not working. I took the vehicle in and a pipe was replaced. This didn't last 2 months and the aircon stopped working again. After reporting to head office they decided to seek outside help. Every month car went back to have gas refilled. On ...