I went to fourways mall to collect a jeans that was put aside for me yesterday, a African lady who claimed to be the "Manager" had kept it aside... I tried the jeans on and waited for her to finish off with her client thinking they work on commission, she saw me waiting behind the client ...
I purchased a pair of Guess sunglasses from the Sunglass hut last year Dec which is still under warrantee. The frame broke and I sent it in for repairs on the 17th of October. I have called the repair centre on a weekly basis only to be told that they willl call me back which never happended. On ...
It was my daughters birthday and we wanted to get her a Guess bag as usual. We rush to the Guess store in Springfield Value Centre, Durban. We we stuck in traffic and we reached the store about about 4h45pm and the door was closed. There we customers in the store. My wife pleaded with the staff to ...
I purchased a ladies guess watch just before christmas last year (2012). Recently it stopped working so I took the watch into the branch where I purchased it so that it could be fixed. I also asked for a quote for the strap to be replaced. I was told by the booking lady that it would take about two ...
I was given a pair of guess sun glasses. I was shocked that after a couple of months wearing the glasses the lens cracked right in the middle on top wear the little are tightened to the frame. Being Guess, that should last, my husband, who gave me this as a gift disposed of the purchase slip, and ...
My fiance and I went into Guess Canal Walk on Sunday and the service was disgusting. We received NO greeting, NOR were we asked if we could be assisted. There were 2 ladies present at the time and neither bothered 2 smile or assist. They just stood there. I think people just go 2 work 4 the sake of ...