Ordered an item - 2 month's ago to give as a gift for a Sept birthday. Sent e-mails to Groupon every few days & got NO response, only automated replies. Their Call centre is a joke, after 30 mins you're still listening to music or a recording! (I was calling long distance (from Durban.) I ...
I have tried to purchase goods three times and all three times I could not actually redeem the vouchers after making payment. The first time they refunded my account to reuse the funds, the second time they would only part reimburse me and the third time I had enough and requested a full credit ...
Groupon has the worst customer support ever. On their website they state that they treat their customers as they would like to be treated but that's an OUTRIGHT LIE! Who want's to wait 3 days for a credit/refund and why should you if the supplier is with the same bank? Who would want a R 500 credit ...
On the 15 of August i bought a product from groupon. The product was faulty. i contacted them a week later. they did not respond. it hen tried to contact them again and write about 20 emails. still no response for over a month. i finally called the contact center where the client care ...
Good day I would like to lay a bad service, poor management skills against the company called Groupon SA. I bought a TV from them in September and as per there advert it was to be delivered two weeks after payment was maid, but I am still waiting on a call or just my Television to be delivered. ...
I recently bought a GroupOn voucher for a meal at a restaurant. Upon trying to redeem the voucher I was informed that GroupOn had printed the incorrect expiry date. I ended up paying the full amount for the entire meal (I had invited colleagues for dinner). I was disappointed that GroupOn were not ...