I bought a deal which I then received bad customer service from the service provider while making the booking which lead to me cancelling the voucher I've purchased. Groupon fine prints states that cancellations may be made within seven days of purchasing the voucher, which I was still in that ...
On the 9 October I purchased something and paid vis internet banking. Atfer a week a emailed and contacted the call centre to hear why i did not receive my voucher. The lady said there was no more stock available of that product. that is rediculous! nobody notified me. She said i must forward my ...
Groupon advertised a deal for a Kindle Wifi including accessories. The picture for the advert was of a Kindle Paperwhite whereas the specs were of the Kindle Wifi. I therefore phoned the Groupon Call Centre (28/10/2013) to query as to which Kindle was being advertised. The consultant advised me, ...
Good day, I purchased a voucher on the 07th of October for a total amount of R334.00 for dinner for 2 at Rhapsody in Pretoria and till today I have not received my voucher. I called Groupon on the 14th of October to query the fact that I have not received my voucher and the consultant I spoke to ...
It has been over 3 weeks since I first requested a refund for a deal I recently purchased through Groupon. I have since then sent through multiple emails and have phoned 3 times and my account still has not been credited. This is completely unacceptable and by far the worst experience that I have ...
I am a member of Groupon SA and have purchased discount vouchers before. I purchased a Car Service deal in Johannesburg on 4/10/2013 for R750. I waited a few days to receive the voucher, it never came. I called the Customer Service Call Centre in Cape Town on 8/10/2013. The gentleman checked and ...