Hi, I purchased a Unilever Umbrella from Groupon on the 31 October 2013 and delivery was suppose to be in a week. I still do not have it and its been a month. I have been calling the number given to me by Groupon and someone says that they will get back to me. I am still waiting to hear anything ...
I've order a kindle on the 29/10/2013 and its been almost a month with numerous issues about products being held up in customs. Advertising a deal and not knowing when the products being delivered is exceptionally poor behavior on behalf of Groupon SA. I feel cheated as apparently it could be held ...
I bought the pet cover for a car about two weeks ago and contacted Groupon to find out how the delivery works. They said delivery will be one week after the the last day of the deal and that the deal closed on the Monday. Its now Thursday and I still do not have the cover. I contact Group on again ...
I have requested a return of a product from Groupon almost a month ago. 2 weeks later I still have not heard anything so I decided to give them a call. After 10min of holding I came through to a agent. I told her of my request and she said she will process it and I will be ale to return the product ...
I am a first time customer to buy from Groupon and the last time, the service that I got from customer service is bad, i ask myself what criteria was used to employ such people to deal with millions of people. firstly you hold on the phone for more than 15 minutes before someone can attend to you, ...
I am doing a show at the Joburg Theatre called "To Kill a Koeksister", a murder mystery comedy where the audience becomes a part of the show. And thanks to the great advice from both Nazeem and Amy at Groupon who created awareness for the show, I was able to get a great audience in for ...