On the 10th of December I ordered an ice cream maker as a gift for Christmas, as the catch phrase was 'early Christmas gift'. It didn't arrive in December and I just kept waiting. In January I was fed up and decided to lodge a complaint, they said that they would process my query soon- they didn't. ...
This is now the 2nd time that I've ordered products from Groupon. The 1st time I demanded a refund after they still had not delivered the product 8 weeks after I had ordered and it took them another 2 months to refund. This time around I have ordered a facial cream from Groupon. Their terms stated ...
I ordered a blue tooth keyboard iPad cover for R599 on the 28th of October for a Christmas present. It was supposed to be silver and metal, it was white and plastic when it arrived. My boyfriend also bought one. I complained and was promised a collection and a refund of both iPad covers within 5 ...
Further to my various complaints, please and promises from Groupon, I have still not received my refund from them, and quite frankly their service. etiquette and responses are outrageous, It is past a month now since they promised me a refund, and a few minutes ago, after receiving a mail on Feb 06 ...
This has been going on since October 2012. Every time I email Hello Peter, Groupon says they've responded, but all they do is respond by saying they'll get back to me. Isn't customer service about sorting out the problem and not making the client MORE and MORE frustrated. I DO NO WANT A REFUND! I ...
On 10 January 2013 I ordered a Bike on Groupon, however I pleeded I could not receive delivery prior to the 3-4 week stipulated time period, although I received confirmation from the supplier of the Bike that it had been delivered to Groupon 2 days after I paid for it. 4 Weeks later, no Bike, no ...