So after my previous complaint I logged about Groupon they said they would refund me. This was promised to me by Kaldwin via email on the 13/02/2013. He said to allow 3-5 working days for the funds to reflect in my account. Well according to my calculations it has now been more than 5 working days ...
I ordered an item which cost R499, i deposited R500 to their account, then i emailed they responded the following day, then a day later they told me my deposit was rejected by the system, fine. They said they were gonna refund me, cool, I asked them what will happen to my order, they didn't respond ...
I ordered orthopedic memory foam matrresses with pillows & sheets from Groupon on 27th Dec 2012 and have still not received my delivery. After emailing them was informed my items will be delivered within 3 - 4 weeks, this on the 24th January. It is now the 21th February, I have called them and ...
I'd like to thank Kaldwin at Groupon for the swift response and professionalism and friendliness with which he handled my request ...
It seems like the only way to get a decent response from Groupon is through 'Hello Peter'. I have dealt with Kelly regarding a refund, communication then stopped and I've tried to email again with no response. I have another refund which two separate amounts are due to me; one in the account and ...
New credit card with new expiry date resulted in payment rejected. Impossible to change banking details. No response from online query and no contact details so can't phone. So now I can't buy anything and can't contact anybody and can't stop receiving useless daily ads. Was trying to buy a garden ...