I ordered something from groupon on the 6 Sept13. and have not received the parcel as yet. I queried this on Sep 25, and got a positive response on the 26 Sep saying delivery will be in 3-5 days. I asked again on 9 October, and on the 10th they said that they will forward to the product support ...
I must say, we have not really had very bad service - up to now. We bought a voucher for photo prints, from Kodak, using dropbox. I have emailed three times now to follow up on the progress of the photo's - nobody gets back to me, not from Groupon, and not from Kodak. I am still now in the dark, as ...
I bought a voucher on Groupon SA on Thursday, 3th October - got a payment reference and made the payment the next day. I sent a query few days later - no response for at least a week. Eventually, i called to ask what happened to the voucher - another two days later - they replied the deal expired. ...
Requested a second credit / refund for a massage at Hilton Spa on 22 July based on a reliable friend's dreadful experience at said spa. To date, despite numerous e-mails, my request has been flatly ignored, and clearly the Groupon agent hasn't bothered to read my original e-mail properly. Quite ...
2 weeks ago I sent an email asking about a refund for a voucher I'd purchased. I was sent an automatic response saying I'd be contacted within 24 hours. Soon after that I was informed that Groupon was dealing with a large number of queries and there would be a delay in response - fair enough - I ...
I recently purchased a mixing bowl set from Groupon SA. Opened it up and the sieve was broken. This was 30th July 2013, the same day I logged my first complaint to replace or refund me. Its been 2.5 months and I'm still waiting on this issue to get resolved. I dont understant how can a business be ...