Ordered product on 30 Sept, and after 3 weeks have no delivery of product. I contacted call centre on the 10th Oct and spoke to Cara Styles. Her response was that their email system is down. A day after calling I received an email asking that should contact her directly on email if nothing is ...
I ordered a travel set as a birthday gift for a friend. It has been close to six weeks and there has been no delivery. I placed three complaints via the call centre and was always promised delivery within a few days. I am yet to receive my travel set. After requesting a refund I received an email ...
1. Money was taken off my account and my Groupon was not sent to me 2. I was told they will refund me but was not informed that they would give it to me in groupon credits at R500 per day! 3. I cancelled my booking with the 3rd party and was told I would be refunded 4. I was then told to send proof ...
I often like to research things especially before spending a lot of money online without actually being able to see the goods up close. Happened twice now on Groupon where I have found goods at same price if not cheaper else where. First time was a holiday Groupon. I phoned Groupon to complain that ...
I paid for bluetooth headphones on 1 August. They were delvered on 15 August and proved to be faulty. I emailed Groupon Support on 19 August requesting a refund, as it was within the 7 day refund period and the unit was in exactly the same condition as when I received it. I received an automated ...
I recently purchased 5 Carol Boyes photo frames from Groupon SA. It was promised that delivery would take place 2 weeks after purchase. 3 Weeks after I purchased the deal I had to contact Groupon to find out where the photo frames were? I dealt with a lady and she assured me that she would get back ...