I have a GHD gold, it just stopped working, so I sent it back to them and they did replace it no problem.. However a few months later the GHD stops working again, so I send it back again, its been like 3 weeks and still no word or delivery of a new GHD, I have to constantly call and find out what ...
GHD GOLD SERIES STYLER STOPPED WORKING ALL OF A SUDDEN 3 WEEKS AGO SINCE THEN I HAVE BEEN TRYING TO CONTACT THE CALL CENTRE AS ADVISED BY CRYSALIS PHOENIX AS THAT IS WHERE STYLER WAS PURCHASED CALLING EVERYDAY TO LISTEN TO A AUTOMATED VOICE ONLY UPON SELECTING OPTION 1 FOR CUSTOMER SERVICE I HOLD ...
I purchased a ghd eclipse last year July (2023), in November 2013 my styler stopped working. I contacted ghd SA and forwarded all the relevant documentation to them (2013/12/05). I was informed that my styler would be collected for evaluation and repair/replacement if necessary. It is now ...
I bought my wife a GHD in January 2012 for almost 2K. The GHD broke in November 2013. There is a two year warranty on the GHD. We sent it in as it was faulty together with all the slips and receipts. They emailed me saying that the styler is out of warranty as they cannot clearly see what the date ...
I would like to say a big thank you to Candice for her brilliant service. My hair iron had gone in for repairs before and yet again this year is decided not to work properly. I mailed Candice and she arranged for the courier to collect my iron. She told me it takes about 7 working days, so was only ...
I bought a GHD on May 2012, I paid for it by cash and was advised by the salesperson that I dont need to keep the receipt as all I had to do was register it on the GHD website and the warranty would hold, however when I called GHD I was informed that that I needed the reciept. The staff at GHD are ...