About 3 weeks back I purchased a Queen Size Bed & 2 Wing-back Chairs from the StrubensValley Branch. They were informed by my partner to deliver the bed on a Friday to one of our apartments in Sandton which never happened. The Bed was delivered 2 days later! Their excuse was that their ...
I called in on Monday to lay a complaint regarding my washing machine, which is not working. I was told to use the same reference as the one i had 3 months ago. When i called the branch, I was told they had no record of it. I had taken an extended warranty on the goods purchased, then the manager ...
5 months ago I complained on this site about furniture that has default and that no one assisted me. They responded and it took 63 days to collect the unit to have it repaired. I am now without the unit for 5 weeks and no one has informed me as to the progress. I then went to Centurion branch and ...
We purchased a Queen Sealy Posturepedic Montego Box Pamper Top - No more toss and turn... just a little over three years ago from Furniture City Gezina. We were told to turn/rotate the mattress every two weeks. About a year later the mattress was sagging badly and when I called furniture city they ...
After 4 month and 3 hello Peter complaints, I finally had my so called "guest bed" replaced, and a few months down the line my new "king koil" turn free bed is also deteriorated and uncomfortable, upon speaking to mark I was informed that they replaced my "guest only ...
Original purchase happened in August. About 12 deliveries and the goods still delivered damaged. I tried to exchange the current goods for different goods but they have refused to give the 25% discount that was given on the original sale. I decided to cancel half the deal. They asked if they could ...