They dont even call if they are not going to deliver your goods today. You have to follow up. They tell you they will call you back with information about your delivery and then they dont. Mark told us he would try to find out for refunding the delivery fees for the inconvenience but never called ...
Initially, the furniture city warehouse delivered the incorrect bed! I had to struggle for 2 months for the STORE to come to a decision that I can exchange the bed for another one of my choice, after lodging a complaint to get assistance! Thereafter, I chose a bed of my choice and the manager had ...
I purchased a combo furniture set (lounge suit, dinning set, bed, polo sleigh set etc). I received half of the goods 4 days later 5th December after phoning neumerous times to find out wheres my delivery... eventually they came at 7.30 at night but 2 my supriz no polo sleigh set. A week later after ...
I purchased a set of couches from Furniture City sometime in June, i was told the goods will not leave the store without insurance even though i stated that i have household insurance with another company, so i was advised that I must take it and then cancel it later after i receive my goods. Since ...
We bought Leather couches at Furniture City for the price of R12 000 in March 2013, By July the stitches were already coming out of the couche so we reported it in August and they were collected for repairs on the 22nd of October 2013. Since then we haven't received our couches back we always get ...
I went to Furniture City at the Clear Water Crossing branch to view some of the lounge suites. This was my second visit. During the end of my visit, the salesman tells me that it would be common courtesy to ask for the initial salesman that assisted me. I was completely shocked by this statement ...