AfricaComplaints.com » Shops, Products, Services » Complaint / review: Furniture City - Sealy Posturpedic has lost its posture! | #256608

Furniture City
Sealy Posturpedic has lost its posture!

We purchased a Queen Sealy Posturepedic Montego Box Pamper Top - No more toss and turn... just a little over three years ago from Furniture City Gezina.

We were told to turn/rotate the mattress every two weeks. About a year later the mattress was sagging badly and when I called furniture city they sent someone out to replace it, But I am very sorry to say that I am very very disappointed in this mattress, again!!! There are sagging holes where my husband and myself sleep. I actually had a family member offer to buy us a new bed the last time they were here. Now that is very embarrassing!
- I sent this to sealy, seeing as furniture city gezina is closed and they just give you the run around = Please see their response below attached

SUPPLIER'S RESPONSE Sealy Time and Date 12:55:27 | Tue 12 Nov 13
Hello JudyMR,
Please advise if you have log a complaint at the store.
If not, please log a complaint at the store. Once your documents are sent to us we will arrange an inspection and take it from there. thank you
kind regards
Shooneez Campbell
Bravo Group Sleep Products

Date:

Company: Furniture City

Country: South Africa   City: Gezina

Category: Shops, Products, Services

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