I bought a dress after work for my sister only to find out: my sister did not like the colour, I went back to midrand foschini in boulders to get my refund since my sister could not find anything she liked in the store, a lady named mampi took us to her mananger to assist with the refund: Susan the ...
I purchase a gift card for my daughter - my first usage of the Foschini account. Unfortunately in the mass of gift papers, the card was lost. I contacted the helpline on the receipt. I was told to call the store because Helpline could not help. I contacted the store. Disaster. Apparently there is ...
The service from Foschini unacceptable and an unnecessary inconvenience. There was committed on my account in July this came to my attention in Aug when I went to make payment on the account. On 23rd Aug 13 I was told by the consultant my instalment is no longer R445 but now R1855 which I paid it ...
It disappointing to know that your make-up consultants are clueless when it comes to consulting... they have the uniform and the bad attitude but lack skills... I was really disappointed when I visited your sandton city store yesterday and had to told that my shade was two shades darker yet i had ...
Bad customer service I received from Susan at foschini Boulders in midrand. I went in yesterday she told me I can't enter with a trolley& she blocked the way for me when i tried to park the trolley so I left. I went back today hoping for a better shopping experience. I went into their ...
Last month I discovered that my Foschini Account Limit was increased without my authorisation; no phonecall, no email nor any sms sent to me to notify me of the increase and to ask for my permission to do so. How can this be done when they don't know whether or not you cannot afford it. ...