I am very disappointed in the service received from fonechoice. I ordered a laptop and had it for 2 weeks. I switched it on but nothing happened. Three weeks ago I called to asked them to collect the laptop. I am still waiting today. I called the call centre numerous times but no one can tell me ...
I have the same thing every month. I pay my account on or before the 26th of the month and I get numerous calls daily regarding my outstanding payment!!! I have been asked to fax through a proof of payment (who faxes anymore) and the number is permanently engaged! I have repeatedly asked Fonechoice ...
Dear Sir or Madam, In April 2013 I was offered a cellphone by phone through their telemarket, and I agreed to buy this cellphone. On receipt of the phone I discovered it was not what I expected so I returned it within 14 days of receipt. I informed them of this, and they confirmed having received ...
I lost my phone called in requested a claim form, after 3 weeks I am still waiting after calling them 5 times, wasting my time and airtime. Each time the consultant says she/he has to make a request and confirms my email address, which is correct and I never received the form yet I have an ...
Fonechoice contacted me and offered me a contract on a Tablet, I took it with excitement. When i received the tablet, it was not doing what i expected it to do in short, i was not happy with it, i then called and cancelled the contract. Fonechoice sent their corrier to collect it, it was returned ...
I received a call on the 19th agust 2013 from fonechoice regarding the table that i reported that is not working..they said they will come collect it within 6working days and i am still waiting for them even today..its been 4 weeks now not using the tablet and i have lost interest in it because now ...