Never in my life have i received or not received such service, i tried calling FNB insurance brokers the whole of yesterday to make a claim on a lost phone, 1stly u get promised to be called back that never happens, then when they pick up your call they make u hold for more that twenty minutes... ...
I Lodged a complaint about FNB insuarance about a week or two back and i eventually got a response from one of the consultants there he sent me a claim form of which i filled in and submitted but since then have had no feed back i lost my phone three weeks back and now am getting frustrated that ...
Hi I bought a smartphone via the FNB Smartphone and Tablet department. I also chose the insurance option to insure my phone. Ever since I bought this, which is approaching about two months now, I have not had a single call from the broker (Markus, because he is the only one who deals with insurance ...
I am really frustrated at the way my claim has been handled by FNB Insurnce Brokers. I have phoned their call center about 5 times last week and could not get a hold of Markus to get information on the progress of my claim. I am shocked that FNB insurance treats their clients like this. ...
Since my first post on HelloPeter, it looks like this is the only way you get FNB Insurance Brokers to contact you back is to launch a complaint, I've been without a phone now for nearly 3 weeks, and since It takes a micro sim, I've been losing out on business for three weeks due to poor service ...
Since start December untill now I have emailed and phoned fnb insurance, even went in to get my tablet insured. They say they will phone me, but thats not the truth nor an excuse, just a lie. I need someone From Fnb to cover my tablet i got through fnb. ...