I have reported my car with FNB and logged a claim its been almost two weeks they are not saying anything. They sent me an email saying my claim is going to be handled by Leandre who has not been helpful and never answers his phone. I am always on hold for more than hour on their call centre and ...
This stupid consultant calls me and wants to offer insurance and makes the call sound like I'm special when she wants commission from that transaction, Firstly she doesn't introduce herself and then choses to be condescending and when I ask for her name she hangs rudely hangs up on me ...
I am trying to speak to someone in the claims call centre and have been on hold now for 40 minutes. I am a third party trying to follow up on a claim for a motor vehicle accident that took place on 08 March 2013. I was told by the other party that FNB Insurance Brokers would be in contact with me ...
Good day My name is Sibusiso Mtombeni. I have been trying to log a claim for my cellphone device since 22March but to no avail. This phone is insured with my household contents insurance policy. After calling 10 times, different numbers, and being transferred from pillar to post I still don't have ...
Hi I would like an insurance quote, but it does not seem that anyone works at the insurance contact centre. Does FNB Head office know that there is no response from the call centre? What happens if you have a cliam doe sit take this long as well? I am used to much better service from FNB. Please ...
I have been trying to lodge and then follow-up on my claim with FNB Insurance Brokers for weeks! I have called dozens of times - mostly the calls get disconnected and I have been insured with them since 2006! This is unacceptable. There is no problem taking my money every month but the service from ...