It's going to be a month on wednesday since i have logged a claim with fnb insurance brokers and i must say a successful way of reaching them is through a complaint. My claim has changed hands on four people some can i conot even remember their names but can the following people call me : Yolande, ...
Shocking call centre. Unable to get through. Therefore unable to log claims in time. Where does this legally leave me? Finally somebody called me from insurance company. Logged claims, but now nowbody from hollard is calling me ...
I registered a claim on 26 March for my motor vehicle accident. I got a hire car that i will only have for 30 days. Since then I have called and been put on hold for unacceptable periods of time. I have left numerous messages, I have sent emails, I have asked my premier banker to get involved, I ...
A building claim was submitted through FNB Insurance brokers in the 3 quarter last year. It took them a a very long time to finalist the claim with hardly any feedback. I have been battling to get Daphney from FNB and Adel Barnard from MLA Port Elizabeth to respond to mails and to finalizet the ...
I had a claim against Baseline Civils and seeing that I received no concrete feedback from them (Stiaan Marx), I was given the contact details of the Insurer (Ms Wendy Pawson). She requested more info including 5 quotes, which I submitted to her. After a few days I received back an e-mail only ...
I have been a client of FNB since August 2009 and have never claimed. I registered a claim 4 weeks ago on the 13th of Marc and have not have any response or feedback as yet. I phone every week to follow up on the claim only to be cut off or to be promised someone will call me back but that never ...