We booked a cruise on the Queen Mary 2 departing Cape Town in April for Southhampton. We dealt with an agent named Lauren and she was fantastic. Unfortunately she left shortly thereafter as her husband took a position out of Cape Town and we were passed on to Tyrone Francis. We never heard from him ...
I went to the travel expo on the weekend of the 17th Feb at the Dome, there were Zimbali Lodge & Resort specials. I waited in line and had a chat with one of the consultants ladies. First Zimbali were not responding to their calls as the agent was calling, with the knowledge of the Expo be that ...
On Saturday the 16 th we attended the Travelexpo. We currently have flight for 4 adults to Dubai in May. We needed accommodation in Dubai for nights for 4 adults including breakfast and tranfers. We were assisted by Julene from the Cresta Branch who we gave all the information to for the stopover ...
When I went to the USA for 9 months last year with my 13 year daughter, I booked two return tickets, and told Alan Lidsky that I need refundable tickets as my daughter may not return with me to South Africa as she is considering staying in the USA with her American father. About a month before my ...
Just a note to compliment Kavita for an all round professional delivery. The number of times she went the extra mile is actually countless from multiple quotes to different to hotel selections. She really has a knack for making people feel special. And as is often the case in her industry, where ...
I booked 2 flights to US in December 2012. Two days before we were to leave my son tragically passed away. I immediately contacted the agency and postponed the flights. I later cancelled them and applied for a refund and sent them the death certificate. I was advised that the refund takes up to 12 ...