Its taken months for FNB to correct a mistake of theirs on my home loan. This is coming from a new customer who switched from Nedbank to FNB!!! From the start, I should have noticed it was a bad idea as I was given conflicting advice from the branch and the customer service line. I have been made ...
I have been declined by FNB, whom i bank with for quiet sometime. To add to the poor and sloppy service, i sent the offer from Standard Bank (whom offered 90% as i have the 10% cash, plus attorneys fees ect) and the delcined response from FNB, to homeloans mailing address, last week Thursday, only ...
I bank with FNB and I get paid on the 25th of every month. I have 2 accounts with them, a savings and a cheque account. On the 24th my employer told me that they made a mistake, they paid me on the other account, which is not linked to my debit orders. So I called FNB, requesting them to transfer ...
I tried to buy electricity using cellphone banking. The first transaction timed-out after which I was warned to first check my account before trying again to ensure the funds hadn't come off already. Booted the computer and logged into my online banking, nothing had come off so I tried again. This ...
After all the money that FNB spends on marketing, one would think that they would at least try to back it up with competent staff who at least know what they are doing. I applied for a credit card and did all the necessary application admin. They subsequently called and left a message on my phone ...
It's month end with one adt in Villiers and several mini atms in town. Month end the shops turn there mini atms off, they are not available for service. It is time and again that the adt is with out any money. We have to drive up and down to the adt to see if the adt is working. This month the the ...