I locked myself out of the internet banking portal. Have been trying to reset my username and password for two days. Page redirects fail from the main banking portal [URL Removed] Eventually after a few attempts I get to enter a new username and password but then the site requests me to enter the ...
Over the weekend I started receiving non-stop sms messages from FNB regarding a new cheque account. To date I've received 6 messages - even one urging me to collect my FNB card from CCD couriers. The person who opened this new bank account quite obviously gave the wrong cell phone number as I am ...
I cancelled my speedpoint terminal January 2012 and went overseas, when i got back in December 2012 i found that i was still being billed for services charges for this speedpoint terminal, since January this year i started calling FNB merchant services to stop billing me for services i am not ...
I got a device from FNB, however the incorrect one was delivered. When I ordered the correct device I asked the agent if I would be billed again for the delivery of the device and she said no. I guess she or just doesn't know how to do her job, because I was billed once again! As if that's not bad ...
Last week my cheque account was debited with R1500. According to FNB customer service, this was done by FNB card collections. I have confirmed with Unilaw and FNB Card. Neither departments said they debited my account. I was refered to 011352-5369 (option 3). I have tried to contact somebody in ...
FNB offered us a final grant, with a subject to clause attached to it, for a quick sell property. This is not allowed but no one told us this they just keep quite, and now when we do have a purchaser for our property, they want to cancel the grant. We were asked as Platinum account holders to keep ...