Received a cheque from UK in Pounds Sterling so tried to put it into my FNB account. After waiting 30 mins in a queue told by the bank it could not process it so had to go to another Centurion branch. After getting wrong directions from bank employees and visiting another 3 branches of FNB ...
We needed to start a business bank account but did not have all the required documents. They sales consultant, Ilhaam, still asisted us and allowed us to bring the remainder of the docs a week later. The branch manager also took her time to assist all the customers including us. She fully explained ...
I had upgraded my account to private banking (PB) as I believed I would benefit from having a single contact within the bank. I had been assisted with alternative insurance policies almost immediately and am still very happy with these products and services. Earlier this year I decided to ...
I recently purchased a samsung s4 from fnb. I have been experiencing problems with the device so I requested a proof of purchase from fnb from the smart device call centre in order to take it to samsung for repairs. I contacted fnb on 22/08 and provided my e mail address and was told that it would ...
I cancelled my booking for the 01/01/2013 at the Road Lodge in East London. I didn't get the refund even though they cancelled my booking. I went to FNB, Stellenbosch branch in mid February for them to log a dispute on my behalf so that I can get my money. A lady, was very helpful. She sent a form ...
I have been using FNB for years, when I view my statement I get lots of deduction which I am not even sure what are they for, Value added service about R9.18, Service fee R12.50, monthly fee R100.00. when I deposit money using ATM I get charge R101.70 other day R10.50 what is all that? If I can ...